Client Setup and Subscription Import Guide

Create an Account and Open Your Dashboard

Select the “Free trial” link below to open the VPNTrain dashboard’s account creation page. Enter a username and password in the form; no email address is required. Your username will be used to log in, so choose one that’s easy to recognize but doesn’t reveal sensitive personal information. Use a unique password and store it in a trusted password manager.

After submitting the form, follow the on-screen instructions to open your dashboard. If you’re still on the login page, sign in with the username and password you just created instead of making another account. Your plans, orders, client downloads, and subscription details are managed in the dashboard; this guide page does not display personal subscription information.

Once you’re in the dashboard, make sure you’re using the account you intend to keep before paying. If your browser is already signed in to another account, check the username so you don’t activate a plan on the wrong one. The “Free trial” link takes you to the dashboard; see the plans page for current prices and what’s included.

Choose a Plan and Check Your Order Status

Once your account is ready, open the plans section in your dashboard. First decide between a monthly subscription and a data package, then choose a tier based on your expected usage. Monthly subscriptions suit ongoing use, with data resetting each month on the activation date. Data packages let you use data as needed until it runs out and never expire. Compare the data and billing terms, not just the price.

Monthly subscriptions: ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data packages: ¥158 for 300GB, ¥358 for 1000GB, and ¥658 for 3000GB. All plans allow unlimited simultaneous devices, but data used across devices on the same subscription still counts toward the plan’s allowance. Unlimited devices does not mean unlimited data.

Choose a tier and confirm the order as prompted in the dashboard, then pay with Alipay, WeChat Pay, or USDT. After payment, return to the dashboard to check the order and confirm that the plan is active in your account overview. If the status hasn’t updated, refresh the relevant page first. Don’t make repeated payments just because the change isn’t visible yet.

If you upgrade mid-cycle, the price difference is prorated against the remaining days; check the dashboard for the exact result. VPNTrain offers a 14-day no-questions-asked refund policy. See the refund policy for details. If your payment and account status don’t match, keep your order details and contact support through dashboard tickets before continuing with the subscription import.

Get Your Subscription and Prepare the Route Configuration

Once your plan is active, open the account overview in your dashboard and find the subscription section. The subscription link lets your client retrieve routes and configuration; it isn’t a regular webpage or an installer. Opening it in a browser won’t enable a proxy on your device—you’ll still need to import it into a client and connect.

If the dashboard offers a direct import option for your client, install the client first, then return to the dashboard to import. Your browser may ask permission to open the app; check that it’s the correct one before continuing. If there’s no direct import option, copy the subscription link and paste it into the client’s subscription or configuration settings.

Use the dashboard’s copy function where possible to avoid missing the end of the link. After importing, the client should show a subscription name or route list. If the list is empty, check that your plan is active and the copied link is complete, then try updating the subscription. Don’t edit the link parameters.

Keep your subscription link private: It may contain credentials tied to your account. Don’t share it in public posts, shared documents, or screenshots, and don’t paste it into unfamiliar online conversion tools. When contacting support, provide the error text and screenshots with sensitive details hidden.

For details on subscription link updates, handling a compromised link, and import methods, see How to Get and Update Your Subscription Link. If you’re ready to get started, follow the platform-specific steps below.

Install and Import by Platform

Client downloads are available in the dashboard. Sign in to get clients for Windows, macOS, Android, and Linux; you don’t need a paid plan to download them. You do need an active subscription to connect. The iOS download link is available according to the status of your plan in the dashboard. Choose a client for your operating system, and follow the instructions for that platform rather than using a guide for another one.

Windows: Manage Subscriptions and Set Up the System Proxy

Choose Windows in the dashboard’s downloads section, get the desktop client, and install it by following the prompts. If Windows asks for network access the first time you open it, verify the app’s name and source before proceeding as directed by the client. In the main window, find subscription or configuration management, choose import from link, paste the subscription URL you copied, and save.

Once the route list appears, select a route and connect. If the desktop client has a system proxy option, make sure it’s enabled as described in the dashboard; importing a configuration alone usually doesn’t route all apps through the proxy. Test with a browser first. If the browser works but an office app doesn’t, check whether that app uses the system proxy before replacing the entire configuration.

macOS: System Permissions and Enabling the Configuration

Choose the macOS client in the dashboard, then install and open it as prompted. macOS may ask you to approve opening the app, add a network configuration, or grant system permissions. Verify that the prompt is from the client you’re installing, then follow the instructions. If you dismiss a permissions prompt, check System Settings for it; don’t disable macOS security features as a substitute for granting permission.

Add the link on the client’s configuration or subscription page, save it, update the subscription, and select the configuration you just imported. Choose a route and connect, then check the connection status in the menu bar or the client’s main window. For more on installation and permissions, see the Mac VPN Setup Guide for Beginners. Return here afterward to verify access.

Android: Importing and Background Operation

Choose the Android client in the dashboard and install it as prompted on your device. Open it, add a subscription or configuration by importing from a link, and update it. The first time you connect, Android will show a VPN connection request. Confirm that it’s the right app and allow the request; otherwise, a route may appear in the list without actually handling your network traffic.

After connecting, keep the app in the foreground while you test, then switch to a browser or the app you want to use. If it works in the foreground but disconnects when you switch apps or lock the screen, check your system’s background activity and battery settings for the client. Settings vary by device maker; look in the app info in System Settings. You don’t need to change every battery-saving option—only address restrictions related to the disconnection.

iOS Client: Download Access and VPN Permission

Sign in to an account with an active plan and open the iOS download link in the dashboard. Follow the App Store instructions provided there. If the dashboard requires an active plan, check your subscription status in the account overview before downloading. This page doesn’t provide an installer or a separate store link; use the link currently shown in the dashboard.

After installing, return to the dashboard and use the import option for your client. If your browser doesn’t open the app, copy the subscription link and add it manually on the client’s subscription or configuration page. Save and update the routes, then choose one and connect. When iOS asks to add a VPN configuration, verify the app and grant permission. Return to the client to check the connection status. The VPN indicator confirms a connection is established, but you’ll still need to check the destination service.

Router Configuration: Check Compatibility First

Routers aren’t among the client platforms currently listed on this site, so don’t use desktop installers or mobile configuration instructions on a router. To manage your network through a router, first check that its operating system, supported client, and subscription format are compatible. Then confirm the recommended setup through the FAQ or a dashboard support ticket. If you’re new to the service, verify the connection on a supported platform first to avoid troubleshooting device compatibility and subscription settings at the same time.

Connect to a Route and Verify It Works

After importing, choose a route that meets the destination service’s regional requirements, then connect in the client. If the client supports traffic rules, start with the relevant mode so the configured traffic uses the proxy. Don’t keep switching regions while connecting. Keep the current exit location, open a regular webpage to check basic access, then visit the international site you need to use.

Next, use IP Lookup to see the exit information shown for your browser’s current request. With traffic rules enabled, different sites may use different routes. The result reflects only that request and doesn’t prove that every app uses the same exit. Check both the exit information and how the destination site actually behaves; this is more reliable than relying on the client’s connection icon alone.

If the client says you’re connected but the destination site still doesn’t work, check that your plan is active, data is available, the subscription is up to date, system permissions are granted, and the app is using the expected proxy mode. If you need to change routes, compare other routes in the same destination region and reload the page after switching. The service may also restrict access based on account region, session status, or its own rules, so not every error is caused by the route.

If webpages work but command-line tools, IDE plugins, or AI tools don’t, stop switching exit locations. These programs may not follow the system proxy and may need their own network settings. For details on how this works and developer use cases, see the AI Tools Access Guide. Streaming availability can also depend on account and content-region rules. See the Streaming Guide; a successful client connection doesn’t guarantee access to specific content.

If you still can’t identify the issue, note your platform, the client error, where the problem occurs, and what you’ve already checked. Then look for a solution in the FAQ. If you need help through a support ticket, include only the information needed to troubleshoot and hide your subscription link and account credentials. Once you’ve completed these checks, decide whether to update the configuration, adjust client settings, or ask for further assistance.